Privacy Policy for Alto Electrical

Effective Date: 02/02/2024


Welcome to Alto Electrical, a trading style of Alto Trade Limited, registered at Alto Trade Limited c/o The Trade Institute, Institute House, Roman Bank, Bourne, Lincolnshire, PE10 9LQ.

Our commitment to safeguarding your privacy underpins every interaction you have with us.

This Privacy Policy provides detailed information about how we handle personal data collected through our website (“the Site”).


1. Personal Data Collection and Use


When visitors leave comments on the Site, we collect the data displayed in the comments form, the visitor’s IP address, and browser user agent string to facilitate spam detection. An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to verify if you are using it. The Gravatar service privacy policy is available at Once your comment is approved, your profile picture is visible publicly alongside your comment.


1.2 Media

If you upload images to the website, you should refrain from uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.#


1.3 Contact Forms

Data submitted through contact forms on our Site is used to respond to your inquiries and provide customer service. This data is retained for customer service purposes but is not used for marketing unless explicitly agreed upon.


1.4 Cookies

If you leave a comment on our Site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies last for one year.


1.5 Embedded Content from Other Websites

Articles on this Site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.


2. Data Sharing and Retention

2.1 Who We Share Your Data With

We utilise WordPress and Zoho for our content management and customer relationship management systems, respectively, ensuring enhanced security measures, including the use of Three-Factor Authentication (3FA) where possible.

Visitor comments may be vetted through an automated spam detection service to protect the site from malicious activities.


2.2 How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This enables us to automatically recognise and approve any follow-up comments without holding them in a moderation queue.

For users that register on our website, we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username).

Website administrators can also see and edit that information.


3. Your Rights Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

Additionally, you can request the erasure of any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.


4. Data Protection

4.1 How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information.

These include encryption, security protocols, and physical security measures to guard against unauthorised access, alteration, disclosure, or destruction of your personal data.


4.2 Data Breach Procedures

In the unlikely event of a data breach, we have comprehensive procedures in place to minimise the impact.

This includes internal reporting mechanisms, immediate containment and recovery measures, and communication to affected individuals and regulatory bodies as required by law.


5. Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.


6. Contact Information

For any enquiries regarding this Privacy Policy or if you wish to exercise any of your rights as described in section 3, please contact us at:


Alto Trade Limited

c/o The Trade Institute
Institute House
Roman Bank
PE10 9LQ


Phone: 01778 772595


Email: [email protected]


7. Changes to Our Privacy Policy


We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.


This document was last updated on 04/02/2024