We always set aside additional blocks of free time in our diary, in case of emergencies.
Liaise with Tenants
We are happy to contact the tenant directly and arrange access to the property at a convenient time.
We have help sheets for landlords and tenants to explain some of our practices, to state why certain things need to be done and to clarify the law on particular subjects.
Quick Invoice Turnaround
-We have the friendly and ever-reliable Kay on hand in the office to ensure a swift and accurate invoice when needed.
2-hour Fault Find
We have a fantastic record for finding a fault within two hours and producing a plan to resolve it.
If it is financially viable to fix, we will be happy to do it. Otherwise, we can source and install a replacement for you without fuss.
We perform a full test and provide a comprehensive report. We charge a fair price for a fair job and we never over-inflate our remedial costs. If any corrective action is required, we will provide you with one quote for necessary work, and another for advisories, so you choose how you would like to proceed.
Portable Appliance Testing
When you book in for an EICR, we include PAT’s for up to 10 appliances, free of charge.
Strutt & Parker(Regular customers for Reactive Call-outs (including OOH), Landlord Reports (EICR’s), Planned Maintenance, Alterations, PAT testing and Appliance Repair/Replacement)
Alto Electrical are proactive and helpful, always giving excellent customer service. I really appreciate the clarity of language in their quotations and correspondence, and their clear communication around such a specialist subject means customers have an excellent understanding of what works are required for electrical issues. Kay is always so helpful on the phone and replies to emails very efficiently, so issues are resolved quickly and conveniently. I would recommend Alto Electrical to people who need an efficient, well-organised, knowledgeable and friendly team to call on for their electrical maintenance, repairs and compliance.