Understanding the urgency that can come with rental properties, we always reserve additional blocks of time in our schedule specifically for emergency situations. This ensures we can respond quickly when our landlords and tenants need us the most.
To streamline access and minimise inconvenience, we’re more than willing to contact tenants directly. We arrange visits at times that work best for them, ensuring a smooth process for both landlords and tenants.
We’ve developed comprehensive help sheets for both landlords and tenants. These resources aim to explain our practices, clarify why certain tasks are necessary, and demystify legal requirements on various matters, providing valuable insights into the upkeep and safety of rental properties.
With our friendly and reliable office coordinator, we guarantee quick and accurate invoicing. This efficiency ensures landlords can manage their financials promptly, without any added stress.
Pride in our work is reflected in our exceptional track record of diagnosing faults within two hours. Following diagnosis, we promptly devise a plan to rectify the issue, keeping disruption to a minimum.
We assess each repair to determine its financial viability and proceed accordingly. If repair isn’t the most cost-effective solution, we can source and install a replacement quickly and efficiently, ensuring minimal hassle for landlords and tenants.
Our comprehensive EICR testing includes a full examination and detailed reporting. We believe in fair pricing for quality work and never inflate our remedial costs. Should any corrective actions be required, we provide clear quotes for necessary work and additional advisories, allowing you to make informed decisions on how to proceed.
Ensuring the safety of portable appliances is crucial in rental properties. When scheduling an EICR, we offer PAT services to check the safety and functionality of appliances, helping landlords meet their safety obligations with confidence.