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A little about our owner

Hi! I’m Coleen

Hi, I’m Coleen, the founder of Alto Electrical.


I consider myself very lucky to be working with such a wonderful team of people, especially as
they manage to surpass my high expectations every time we tackle something new.


My primary recruitment condition has always been: would I let them work in my nan’s house? I
am very proud of them as professionals and as people, and I trust them to provide the finest and
friendliest service to all of our customers. They are efficient, they are professional, but most of
all, they are kind.

More About Me...

Check Out Our Free Downloadable Guidance Documents

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Are You A Landlord?

As a landlord, you are required by law to ensure your property meets electrical safety standards

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10 Questions To Ask Your Electrician

Not all Electricians are created equal. Here are 10 questions you should be asking!

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Keeping You Safe

You and your home are protected several different ways throughout your electrical installation.

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PAT Testing

The best way of ensuring that your appliances are safe is to have a PAT test carried out on them.

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What People Say

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FAQs

And another reason that you should make sure that you use a registered electrician we carry out a range of electrical work however most of our work comes from heritage and and this is is due to the fact that we work hand-in-hand with other heritage specialist trades so whatever the job we can always put you in touch with somebody who will look after you still we also do work on on carry out work on on Estate buildings and other rental properties for landlords and agents weather this week whether this be a residential or commercial property we can still help how big is the company after starting off with just one person as a sole trader we have progressed into and 8 person team this means that we have people a team in the office to assist you with any queries whilst the engineers are out carrying out the work for otherThe simple answer is to make sure that they are registered with a governing body such as the NICEIC, this way you know that they have regular checks on their qualifications their insurance and the standard of their work. Using a registered electrician is just like taking out an additional insurance on your work, if you ever have an issue with the work that has been completed you can go to the electricians governing body and they will help you sort out any issues. This is at no cost to yourself. 

And another reason that you should make sure that you use a registered electrician

We carry out a range of electrical work however most of our work comes from heritage and and this is is due to the fact that we work hand-in-hand with other heritage specialist trades so whatever the job we can always put you in touch with somebody who will look after you still we also do work on on carry out work on on Estate buildings and other rental properties for landlords and agents weather this week whether this be a residential or commercial property we can still help how big is the company after starting off with just one person as a sole trader we have progressed into and 8 person team this means that we have people a team in the office to assist you with any queries whilst the engineers are out carrying out the work for other

The NICEIC expect £2million cover minimum, this should be enough to cover a standard domestic property, , however because of the heritage work that we we carried out on listed buildings, and the church work that we get involved in, we are covered up to £10million. 

We carry out a range of electrical work. Most of our work is in heritage and listed buildings. This is is due to the fact that we work hand-in-hand with other heritage specialist trades, so whatever the job we can always put you in touch with somebody who will look after your period home. We also on carry out work on on Estate buildings and other rental properties for landlords and estate agents. Whether this be a residential or commercial property we can still help. How big is the company after starting off with just one person as a sole trader we have progressed into and 8 person team this means that we have people a team in the office to assist you with any queries whilst the engineers are out carrying out the work for other

After starting off with just one person as a sole trader we have progressed into and 8 person team, this means that we have a team on hand in the office to assist you with any queries whilst the engineers are out carrying out the work for many other happy clients. 

This means that you don’t have to worry about talking with the engineers about pricing whilst they are trying to complete the task at hand, instead you can call the office and speak to someone who will be able to pull up your fill and answer any questions you may have. 

We often get asked this, but in fact no, we are not all female. We have gone through various ratios over the year’s, but we are currently 50/50 males to females. 

We are still happy to send a female engineer if requested, which we do get when we have a vulnerable or nervous client. But you do need to let us know in advance. This is no issue to us and we are happy to oblige, as this is one of the reasons our founder, Coleen, started the company. We would be just as happy to oblige if somebody requested a male for a similar reason. 

There are multiple ways to get booked in for a quote to suit you. 

  • You can book straight into our calendar (on multiple platforms) at a slot that you know you’ll be available
  • You can call our helpdesk on 01778 772595 between 8.30am – 5pm Monday – Friday
  • You can send us an email to [email protected]
  • You can talk to our live chat on the bottom of our website
  • You can send a message to a multiple social media accounts
  • You can contact us on WhatsApp using our business account on 01778 772595
  • You can even pop into the office in Witham on the Hill if you happen to be passing through. You can find the address by looking up on Google and clicking for directions. 

All enquiries are handled by the same team, and our new system ensures that all of your requirements are logged for future information. My electrics aren’t working do I still need a quote we understand that not all work is able to be quoted such as fault-finding or investigation work in these instances we will discuss pricing with you on the phone phone and when we book you in for your or women with an engineer we will make sure that you are fully aware of all costs that we foresee being incurred I’m worried about getting a large bill for electrical work we can’t promise that your electrical repair won’t be costly if it is in bad condition but we do promise that we or discussed anything we find along the way so that you are always aware of the situation we don’t believe in spending a long time trying to fix something that is not able to be fixed and find that is it is often quicker to do a repair on the area rather than to identify the exact fault as this could be behind a wall or between the floor boards under the floorboards and that we will work to your budget as much as we can we give ourselves a 2-hour deadline to fix any faults and rarely go birthday in most instances there is no reason you can’t plan a repair within that time if the repair is not quick to fix we will then provide you with a fixed quotation too to resolve your issues we are also happy to stage payment for emergency works if if they have have been unexpected and you are struggling to make the payment we just ask that you talk to us first as we can then plan this into our budgeting as a company turn up to do the work depending on the size of your job you will get at least one 1/4 fide qualified electrician these may be accompanied by other qualified electricians or apprentices depending on the size and type of job sometimes another electrician may come and join them once they have finished another job don’t be alarmed they have still been briefed on the work needed and and will look after your home as if it’s their own

We understand that not all work is able to be quoted, such as fault-finding or investigation work. In these instances we will discuss pricing with you on the phone, and when we book you in with an engineer we will make sure that you are fully aware of all costs that we foresee being incurred as much as we can. I’m worried about getting a large bill for electrical work we can’t promise that your electrical repair won’t be costly if it is in bad condition but we do promise that we or discussed anything we find along the way so that you are always aware of the situation we don’t believe in spending a long time trying to fix something that is not able to be fixed and find that is it is often quicker to do a repair on the area rather than to identify the exact fault as this could be behind a wall or between the floor boards under the floorboards and that we will work to your budget as much as we can we give ourselves a 2-hour deadline to fix any faults and rarely go birthday in most instances there is no reason you can’t plan a repair within that time if the repair is not quick to fix we will then provide you with a fixed quotation too to resolve your issues we are also happy to stage payment for emergency works if if they have have been unexpected and you are struggling to make the payment we just ask that you talk to us first as we can then plan this into our budgeting as a company turn up to do the work depending on the size of your job you will get at least one 1/4 fide qualified electrician these may be accompanied by other qualified electricians or apprentices depending on the size and type of job sometimes another electrician may come and join them once they have finished another job don’t be alarmed they have still been briefed on the work needed and and will look after your home as if it’s their own

We don’t believe in spending a long time trying to fix something that is not able to be fixed and find that it is often quicker to do a repair on the “leg”, rather than to identify the exact fault, as this could be behind a wall or under the floorboards. 

We give ourselves a 2-hour deadline to identify any faults and rarely go above this, in most instances there is no reason you can’t plan a repair within that time. If the repair is not quick to fix we will then provide you with a fixed quotation too to resolve your issue. 

We can’t promise that your electrical repair won’t be costly if it is in bad condition, but we do promise that we or discussed anything we find along the way so that you are always aware of the situation, and that we will work to your budget as much as we can.

We are also happy to stage payments for emergency works if they have been unexpected and you are struggling to make the payment. We just ask that you talk to us first, as we can then plan this into our budget turn up to do the work depending on the size of your job you will get at least one 1/4 fide qualified electrician these may be accompanied by other qualified electricians or apprentices depending on the size and type of job sometimes another electrician may come and join them once they have finished another job don’t be alarmed they have still been briefed on the work needed and and will look after your home as if it’s their own as a company. 

No matter what is the size of your job you will get at least one qualified electrician. These may be accompanied by other qualified electricians or apprentices depending on the size and type of job. 

Sometimes another electrician may come and join them once they have finished another job, don’t be alarmed they have still been briefed on the work needed and and will look after your home as if it’s their own. 

This is the basic insulation of the cables, meaning that if you were to touch a cable, you would not receive an electric shock.